REFUND AND CANCELLATION POLICY

At Influencer, we provide digital platform access that includes offers, discounted gift cards, promotional notifications, reward opportunities, video-sharing features, wallet functionality and other digital services.

Because membership provides access to digital services and features that may be made available immediately after purchase, users should carefully review the membership details and these Terms before completing their purchase.

1. Membership Purchase

The Influencer membership is a paid digital membership.

The standard membership price is ₹599, while Influencer may periodically provide promotional pricing, including the current ₹299 Welcome Offer.

The membership fee is charged for access to the Influencer platform and its digital infrastructure, including platform operation, server resources, technical maintenance, development and access to the features and benefits made available through the membership.

The membership fee is not a payment for guaranteed earnings or guaranteed rewards.

2. Important Refund Condition

Once the membership has been activated and used, it is generally non-refundable.

Because Influencer provides access to digital services immediately after successful purchase, a refund will generally not be available once the user has activated or used the membership or any of its features, subject to applicable law and payment-platform policies.

For the avoidance of doubt, the following activities may constitute use of the membership:

• Accessing offers or gift cards.
• Viewing or opening promotional notifications.
• Participating in notification-based reward activities.
• Receiving or earning any reward.
• Having any reward credited to the Influencer Wallet.
• Sharing eligible promotional videos.
• Redeeming or attempting to redeem an offer or benefit.

In particular:

If a user purchases membership, uses the application, opens or interacts with eligible notifications, receives rewards or has any amount credited to their Influencer Wallet, the membership will be considered used and the user will generally not be eligible for a refund.

This applies even if the user subsequently decides that they no longer wish to use the application.

3. No Refund Merely Because the User Changes Their Mind

Refunds will generally not be provided because a user:

• Changes their mind after purchasing.
• No longer wants to use the application.
• Does not wish to receive notifications.
• Does not receive as many notifications as expected.
• Does not earn the amount they expected.
• Expected a particular reward amount.
• Expected to recover the membership fee through rewards.
• Expected a particular number of offers or gift cards.
• Stops using the application after activation.
• Uninstalls the application.
• Does not use the available features after purchasing.

4. Reward Earnings Are Not the Membership Purchase

Users acknowledge that the membership purchase and reward earnings are separate concepts.

The membership fee provides access to the Influencer platform and its available digital features and benefits..

Therefore, the fact that a user does not earn enough rewards to recover the membership price does not by itself create a right to a refund.

Similarly, receiving rewards after purchasing membership does not mean that those rewards are part of the purchase price or that Influencer guarantees any particular return on the membership fee.

5. Unused Membership Refund Requests

A refund request may be considered where:

a. The purchase was made directly through a payment channel controlled by Influencer;

b. The membership has not been activated or materially used;

c. No qualifying paid membership feature has been accessed or used;

d. No rewards have been generated or credited to the user's Influencer Wallet;

e. No offer, gift card or other paid membership benefit has been used; and

f. The request is otherwise permitted under applicable law and the applicable payment provider's policies.

Meeting these conditions makes user eligible for a refund. Refund requests will be reviewed based on the circumstances of the transaction and applicable legal and payment-platform requirements.

6. Purchases Through Google Play or Other Payment Platforms

Where the membership is purchased through Google Play or another third-party payment platform, the transaction may also be subject to that platform's refund rules and procedures.

Google Play states that refund eligibility can depend on the type of purchase, timing, payment method, location and other circumstances. Users may be directed to Google Play's refund process where applicable.

Influencer will comply with applicable payment-platform requirements and applicable law.

Where a third-party platform processes the payment, Influencer cannot guarantee that the third party will approve or reject a refund request.

7. Exceptions

Notwithstanding the above, Influencer may review refund requests involving circumstances such as:

• Duplicate charges.
• Unauthorized transactions.
• Technical errors resulting in a payment without the purchased membership being provided.
• A material failure to provide the purchased digital service.
• Other circumstances where a refund is required by applicable law or payment-platform rules.

Where technically appropriate, Influencer may request transaction details and other information necessary to investigate the issue.

8. Fraudulent or Abusive Refund Requests

Influencer reserves the right to investigate refund requests where there is evidence of abuse, fraud, manipulation or repeated attempts to obtain refunds after using the platform.

Examples may include:

• Purchasing membership and using reward features before requesting a refund.
• Receiving or withdrawing rewards and subsequently claiming that the membership was unused.
• Repeated refund requests from the same user or associated accounts.
• Creating multiple accounts to obtain promotional benefits.
• Providing false or misleading information in a refund request.

Where permitted by applicable law, fraudulent or abusive activity may result in account restriction, suspension or termination.

9. Effect of an Approved Refund

If a refund is approved after an investigation, Influencer may:

• Cancel or deactivate the membership.
• Remove access to paid membership features.
• Reverse or cancel promotional credits associated with the refunded transaction.
• Reverse rewards that were improperly or conditionally credited where permitted.
• Take other reasonable steps necessary to prevent continued use of refunded services.

Any reversal of rewards will be handled in accordance with applicable law and the relevant campaign or wallet terms.

10. Refund Request Process

To request a refund or report a payment issue, contact:

Email: info@influencersvoice.com

Please provide:

• Registered mobile number or email address.
• Transaction/order ID.
• Date of purchase.
• Payment method.
• Reason for the request.
• Relevant screenshots or supporting information, if applicable.

Influencer may request additional information to verify the transaction and determine eligibility.

11. Refund Processing

Where a refund is approved, it will generally be processed through the original payment method or the applicable payment platform.

The time taken for the funds to appear in the user's account may depend on the payment provider, bank or payment platform.

For Google Play purchases, Google states that approved refunds are returned according to the applicable payment method and refund process.

12. Cancellation

Uninstalling the Influencer App does not automatically create a right to a refund.

Stopping use of the application does not constitute cancellation of the completed purchase or create an automatic refund entitlement.

13. No Partial Refunds

Except where required by applicable law, Influencer does not provide partial refunds based on:

• Number of days the application was used.
• Number of notifications received.
• Number of rewards earned.
• Amount available in the wallet.
• Number of offers viewed.
• Number of gift cards accessed.
• Frequency of application usage.

The membership provides access to the platform as a digital service for the applicable membership period, rather than being a pay-per-use service.

14. Policy Updates

Influencer reserves the right to modify this Refund and Cancellation Policy from time to time.

Changes may be published through the Influencer App or official website and will become effective as stated in the updated policy, subject to applicable law.

15. Applicable Law

Nothing in this Refund and Cancellation Policy is intended to remove or restrict any statutory consumer right or remedy that cannot legally be excluded.

Where a mandatory refund, cancellation or other remedy is required by applicable law, that requirement will prevail over this policy.

16. Contact

For refund questions or payment-related concerns:

Influencer Support

Email: info@influencersvoice.com

Users may also contact customer support through the Influencer App.

IMPORTANT NOTICE BEFORE PURCHASE

PLEASE READ BEFORE PAYING ₹299

The ₹299 amount is a promotional membership/access fee for the Influencer digital platform.

It is not a deposit, investment, payment for guaranteed earnings, or payment for a guaranteed number of notifications.

Influencer may provide users with opportunities to earn variable rewards through eligible notifications, video-sharing and other promotional activities. Reward amounts and opportunities may vary.

Once your membership is activated and you use the application or any membership feature—including opening eligible notifications, receiving/earning rewards, accessing offers or gift cards, using wallet features or participating in promotional activities—the membership is considered used and is generally not eligible for a refund, subject to applicable law and payment-platform policies.

Please purchase the membership only if you understand and accept these conditions.